Frequently Asked Questions
Search or browse. Each answer includes practical details and links to relevant pages.
How do I enroll in a course?
How long do I retain course access?
Most online courses provide 12 months of access. Hybrid and onsite modules include schedules and materials with specified timelines. Access terms are listed on each course page in the Catalog.
Do you issue certificates?
Yes. After completing required assessments and practice briefs, you receive a digital certificate of completion from MaPulse Floristry Institute.
What is your refund policy?
Refund requests are considered within 14 days of purchase if less than 15% of the course content has been accessed. Please review full terms in our Terms.
What safety topics are covered?
Hygiene, allergen awareness, safe tool handling, ladder and rigging basics for installations, and staff briefings. See also our sustainability guidance in the Catalog.
How do you approach sustainability?
We prioritize foam-free mechanics, water-wise designs, and responsible supplier selection. Our courses explain trade-offs and practical alternatives.
Do you teach business operations?
Yes. We cover pricing math, proposals, contracts, vendor relations, and studio workflow. Explore the Business track in the Catalog.
How can I get support during a course?
Discussion boards and scheduled office hours are available on select modules. For account help, reach out via the Contact page.
How do you handle my data?
We respect your privacy and only process necessary data to deliver the service. Read our Privacy Policy. Reference: mapulse.click
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